Privacy policy

Last updated: June 3, 2025

This Privacy Policy describes how Gojeeva (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://gojeeva.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Please review it periodically.

How We Collect and Use Your Personal Information

We collect personal information from you and others (including third parties) to provide, improve, and support the Services. This may include:

Personal Information You Provide:

  • Contact details: Name, address, phone number, email.

  • Order info: Billing/shipping addresses, payment confirmation, contact info.

  • Account info: Username, password, security questions.

  • Support communication: Messages and queries you send us.

Some features require this data; declining to provide it may limit access.

Usage Information:

We collect info about your use of the Services via cookies and similar technologies, such as:

  • Device and browser data

  • IP address

  • Site activity and navigation

Information from Third Parties:

  • Shopify and similar vendors help us operate our Site.

  • Payment processors securely handle payments and billing details.

  • Analytics and marketing platforms collect interaction data from emails, ads, and browsing behavior.

All data from third parties is handled per this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Services: Process orders, manage accounts, ship products, and handle returns.

  • Marketing & Advertising: Send promotions via email/SMS and personalize ads.

  • Security & Fraud Prevention: Detect and prevent fraud or misuse.

  • Support & Improvements: Respond to your questions and optimize our offerings.

Cookies

We use cookies and similar technologies to operate and improve the Site. To learn more, see Shopify’s Cookie Policy.

You may adjust browser settings to block cookies, but doing so may limit site functionality.

How We Disclose Personal Information

We may disclose your personal information:

Category Categories of Recipients
Identifiers and contact/order/account data Vendors, service providers, Shopify
Commercial info and customer support data Marketing and analytics partners
Usage and geolocation data Fulfillment partners, affiliates

We do not "sell" or "share" personal data of users under 16 years of age.

Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

Children's Data

We do not knowingly collect information from children under the age of 16. If you are a parent and believe your child provided us with information, please contact us so we can delete it.

Security and Retention

We implement safeguards to protect your data but cannot guarantee perfect security. Do not share sensitive info via unsecure methods. We retain data as long as needed for legal, business, or service reasons.

Your Rights

Depending on your location, you may have rights including:

  • Access/Know: View what data we have.

  • Delete: Request deletion of your data.

  • Correct: Fix inaccuracies.

  • Portability: Get a copy of your data.

  • Restrict/Withdraw: Limit or withdraw processing.

  • Appeal: Dispute a denial of your request.

  • Communication preferences: Unsubscribe from marketing emails at any time.

To exercise rights, contact us (details below). We may verify your identity before processing your request.

Complaints

If you're unsatisfied with how we handle your personal information, you can:

  1. Contact us directly (see below),

  2. Appeal our decision,

  3. Lodge a complaint with your local data protection authority (if applicable).

International Transfers

We may process data outside your country, including through Shopify and other partners. If required, we rely on legal mechanisms such as Standard Contractual Clauses to protect your data.

Contact

For questions or to exercise your rights, contact us at:

📧 Email: infogojeeva.in@gmail.com
📍 Address: Gojeeva, Near MGM School, Dholpura Road, Firozabad, UP, 283203, India